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Date of last revision 25 February 2021
The Mental Health Project is committed to protecting your privacy and the confidentiality of any personal information which you provide to us.
1. Collection of personal information
You may provide personal information to The Mental Health Project for a variety of reasons, including to receive information and to purchase our services. This personal information may include (without limitation) details such as your name, image, address, mobile number, e-mail address, or employer or business. The Mental Health Project may also request your preferences for receiving further information about and from The Mental Health Project.
The choice of how much information you provide to The Mental Health Project is yours and of course if you want to use The Mental Health Project ‘s Services, or otherwise receive information, The Mental Health Project will require certain information from you in order to provide the services or information.
2. How does The Mental Health Project use the Personal Information?
The personal information you provide to The Mental Health Project through our Websites may be used by The Mental Health Project for the following purposes:
– to provide you with services or information you have requested;
– provide, operate, and maintain our Websites;
– improve, personalize, and expand our Websites;
– understand and analyse how you use our Websites;
– develop new products, services, features, and functionality;
– communicate with you, either directly or through one of our partners; including for customer service, to provide you with updates and other information relating to the website, and for marketing and promotional purpose;
– send you emails;
– find and prevent fraud.
If you choose to provide your personal details to The Mental Health Project, you agree that your personal information may be utilised as set out above.
3. Digital Marketing Service Providers
We periodically appoint digital marketing agents to conduct marketing activity on our behalf, such activity may result in the compliant processing of personal information. Our appointed data processors include:
4. Communication preferences
Where you have agreed to receive The Mental Health Project’s emails, The Mental Health Project may use your personal information to send you emails (including marketing emails) about The Mental Health Project’s services. You will be provided with an opportunity in each email communication to decline to receive any further communications from The Mental Health Project.
5. Security of your information
The Mental Health Project takes reasonable steps to ensure the security of all information it collects, including that the information is protected from misuse and loss and from unauthorised access, modification or disclosure. For example, your personal information is maintained in a secure environment, which can be accessed only by authorised personnel. However, no data transmission over the internet or information stored on servers accessible through the internet can be guaranteed to be fully secure.
6. Disclosure of Personal Information
We may disclose your personal information to other external third parties for fulfilling the need relating to the purposes for which your personal information was collected by The Mental Health Project. When we contract external services providers, we may provide them with your personal information, but only to the extent required for them to fulfil that contract, or where you would reasonably expect The Mental Health Project to disclose it to a third party for a particular purpose. We will not sell your personal information to other parties.
6. Access, correction and complaints in relation to personal information
Access to personal information
You may request access to your personal information collected by The Mental Health Project. Please send an email to firstname.lastname@example.org and we will endeavour to respond as soon as possible and in any event within 30 days of receiving your request. There may be some legal or regulatory reason why access is denied or amendment refused. If this is so, we will tell you why.
Correction of personal information
If you believe any of your personal information held by The Mental Health Project is not accurate, complete or up-to-date, The Mental Health Project will take reasonable steps to correct the information. To request that your personal information be corrected or updated, please send an email to email@example.com.
If you have a complaint about the handling of your personal information, please send an email to firstname.lastname@example.org.
7. Links to other websites
The Mental Health Project is not responsible for the privacy practices or content of any other website or service that is linked to a Website, or for the privacy practices of any third party social media or other service providers that you can access through a Website. We encourage you to read the privacy policies of those websites or service providers.
What are cookies?
Cookies are small text files that are stored in your computer’s memory and hard drive when you visit certain web pages. They are used to enable websites to function or to provide information to the owners of a website.
Your cookie preferences
To make full use of our Websites, your computer or mobile device will need to accept cookies, as our sites will not function properly without them. In addition, cookies are required in order to provide you with personalised features on our websites.
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9. Change of Ownership
Mailing Address: PO Box 7048, Cloisters Square PO WA 6850
Phone: 08 6102 0706